FAQs
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Popular Questions
Frequently Ask Questions.
At Meraki Laundry, we're proud to redefine the way you experience laundry. Say goodbye to the days of mundane chores and endless laundry piles, and say hello to a new era of cleanliness and ease.
Our laundry service is designed to be simple and convenient. You can schedule a pickup through our website or whatsapp, and our team will collect your laundry at the designated time. Once cleaned, we'll deliver it back to your doorstep. It's hassle-free and saves you valuable time.
At Meraki Laundry, we prioritize flexibility and convenience to enhance your laundry experience. Although we don't enforce a rigid minimum order policy, we kindly suggest placing orders with a minimum value of 75 AED. This ensures that we can continue to provide you with exceptional service while accommodating varying laundry needs, whether you have a modest load or a larger volume.
we proudly extend our laundry services across various regions in the UAE to ensure accessibility for our valued customers. Our coverage includes major areas of cities such as Dubai, Abu Dhabi, Sharjah, Ajman for now, If you are located in any of these areas, you can enjoy the convenience of our top-notch laundry services.
We accept a wide range of items, including everyday clothing, workwear, activewear, linens, and more. Our goal is to cater to your diverse laundry needs, ensuring your garments are cleaned with care and precision.
We prioritize the utmost care for your garments. Our experienced team follows industry best practices, utilizing modern equipment and eco-friendly detergents. Delicate items receive special attention, and we are committed to maintaining the quality of your clothing.
Our standard turnaround time is 2 – 3 working days, ensuring a quick and efficient service. For express or same-day services, please contact our customer service for availability.
Currently we are accepting cash only but soon you will be able to pay online through our website or app using various payment methods.
Yes, we frequently run promotions and discounts for our valued customers. Keep an eye on our website or subscribe to our newsletter to stay updated on the latest offers and exclusive deals.
We adhere to strict hygiene protocols, including regular sanitization of our facilities and equipment. Our team follows recommended safety guidelines, and we offer contactless pickup and delivery options to ensure a safe and secure laundry experience for our customers.
Customer satisfaction is our priority. If you encounter any issues with your order, please contact our customer service team immediately and we'll work swiftly to resolve any concerns and ensure you are delighted with our service.
Absolutely! We offer tailored solutions for businesses, including hotels, restaurants, and corporate clients. Contact our business services team to discuss your specific requirements and receive a customized solution that meets your needs.